Frequently Asked Questions
Have a question? Want to know a bit more about the boat tours?
To help you get you the answers quickly, we’ve compiled a list of popular questions we’ve received from our customers, along with their answers. Can’t find what you’re looking for? Get in touch with us and we’ll be more than happy to help.
Which payment methods do you accept?
We accept Cash and Card Payments. Online bookings must be paid in full via our online secure payment portal.
Is there any age restrictions?
The Prime Time boat tours are family friendly and suitable for all ages. Under 16s must be accompanied by a full paying adult. Babies under 12 months are free and do not require a ticket.
How many passengers does the boat carry?
The boat is licensed to carry twelve passengers and two crew members.
Will I get wet?
You should not get wet, however it can get cold and some light spray may occur so please dress appropriately.
Is it guaranteed that we will see seals and dolphins?
It is not a guarantee that dolphins and seals will be spotted during the tour. However Seals are spotted on around 95% of our tours. Other wildlife that has been spotted on our tours before includes Sun fish and a variety of sea birds.
Are dogs welcome aboard?
Yes, friendly dogs are welcome aboard The Prime Time.
How do we board the boat if the tide is out?
If the tide is out you will board a tender boat and be taken to The Black Pearl where our crew will then assist you across.
Do you provide life jackets?
Yes, life jackets are carried on board and are available in all sizes. It is not compulsory to wear a life jacket when on the boat but can be provided if requested.